Terms and Conditions
General Information
This website is operated by Ailtana with trade name www.ailtana.com.mx. Throughout the site, the terms “we”, “us” and “our” refer to Ailtana with trade name www.ailtana.com.mx offers this website, including all information, tools and services available to you on this site, the user, conditioned upon your acceptance of all the terms, conditions, policies and notices set forth herein.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to the following terms and conditions (“Terms of Service”, “Terms”), including all additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you are agreeing to the Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current shop, you will also be subject to the Terms of Service. You can review the updated version of the Terms of Service at any time at this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically to check for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Section 1 - Terms of the on-Line Store
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
The breach or violation of any of these Terms will result in the immediate termination of your Services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including the information of your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform or adapt to technical requirements of connecting networks or devices. The credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission from us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Section 3 - Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting first of all, most accurate, timely or complete. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. The historical information is not necessarily current and is provided solely for your reference. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Section 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.
We will not be liable to you or any third-party for any modification, price change, suspension or discontinuance of the Service.
Section 5 - Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange according to our return policy only.
We have made an effort to show the colors and images of our products, in-store, with the highest color accuracy possible. We can not guarantee that the monitor of your computer's display of the colours accurately.
All products are subject to availability. The banners images are illustrative. These legal cover all of the publications made in all media.
All promotions are not combinable with other promotions. Apply until supplies last and are limited to one per person.
The use of coupon is personal, only one coupon per user. Coupon per order. Each coupon may have particular restrictions that will be communicated in the banner.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right based on each case. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Ailtana is committed to providing the best products that meet our standards of hygiene of fashion, as well as to comply with the highest health safety and regulatory requirements related. In the event that one of our products fails to comply with the highest standards, we are not responsible for any damage resulting from the lack of use or defect of the products, and removed the product from our market immediately.
Section 6 - Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.
Prices may vary without prior notice due to external factors: currency devaluations, alterations drastic change in the exchange rate, among others.
In the event that we make a change to or cancel an order, we may attempt to notify you by placing ourselves in contact via e-mail and/or billing address / phone number provided at the time that was made to order. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide information current, complete and accurate purchase and account used for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.
For more details, please review our Returns Policy in section 18 of this document.
Section 7 - Optional Tools
It is possible that we provide you with access to third-party tools which do not monitor and do not control nor input.
You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have No liability whatsoever arising from or relating to your use of tools provided by third parties.
Any use by you of optional tools offered through the site is at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which these tools are provided by the third-party providers.
It is also possible that, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
Section 8 - Links to Third Parties
Certain content, products and services available via our Service may include materials from third-parties.
Links to third parties on this site may be redirected to the websites of third parties that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant nor shall have no obligation or responsibility for any third-party materials or websites, or for any materials, products, or services of third-parties.
We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party web sites. Please carefully review the practices and policies of third parties and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.
Section 9 - User Comments, Uptake, and Other Submissions
If, at our request, you send certain specific submissions (for example the participation in competitions) or without a request on our part you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate or use by any means comments that you provide to us. Do not have nor will have no obligation (1) to maintain any comments in confidence; (2) to pay compensation for comments; or (3) respond to comments.
We may, but have no obligation to, monitor, edit or remove content that we deem to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any intellectual property of any of the parties or the Terms of Service.
You agree that your comments will not violate any rights of third parties, including copyright, trademark, privacy, personality or other personal right or property. In addition, you agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer viruses or other malware that could in any way affect the operation of the Service or of any related website. You may not use a false e-mail address, to use another identity that is not legitimate, or to deceive third parties or us as to the origin of your comments. You are solely responsible for any comments you make and their accuracy. We are not responsible and assume no liability for any comments posted by you or any third party.
Section 10 - Personal Information
Your submission of personal information through the site is governed by our Privacy policy.
Section 11 - Errors, Inaccuracies and Omissions
From time to time there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, shipping costs of the product, the transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order) .
We assume no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. Any specification up to date or update date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Section 12 - Prohibited Uses
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to ask others to perform or participate in unlawful acts; (c) to violate any regulations, rules, laws international, federal, state or provincial, or local ordinances; (d) to infringe upon or violate the intellectual property right of ours or of third parties; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that is or may be used in any way that may compromise the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any purpose obscene or immoral; or (k) to interfere with or circumvent the security features of the Service or any related website does other websites, or the Internet. We reserve the right to suspend the use of the Service or of any related website for violating any of the items of the prohibited uses.
Section 13 - disclaimer of Warranties; Limitation of Liability
We do not guarantee or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time without prior notice.
Expressly agree that your use of, or the ability to use, the service is at your own risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In any case Ailtana, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation, loss of profits, loss of revenue, loss of savings, loss of data, replacement costs, or any similar damage, whether based in contract, tort (including negligence), strict liability or otherwise, as a result of the use of any of the services or products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
Section 14 – Indemnification
You agree to indemnify, defend and hold harmless Ailtana and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys ' fees, made by any third party due to or as a result of your breach of the Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.
Section 15 – Severability
In the event that it is determined that any provision of these Terms of Service is unlawful, void or unenforceable, such provision shall, however, effective to obtain the maximum extent permitted by applicable law, and the unenforceable provision will be deemed severable from these Terms of Service, such determination shall not affect the validity of enforceability of any other remaining provisions.
Section 16 – Termination
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our site.
If in our sole judgment, failures, or suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly we may deny you access to our services (or any part thereof).
Section 17 – Entire Agreement
Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of service and any policies or operating rules posted by us on this site or in respect to the service constitutes the entire agreement and understanding between you and us and govern your use of the Service and supersedes any agreements, communications and prior or contemporaneous proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of service shall not be construed against the drafting group.
Section 18 – Return Policy
See Returns policy.
Section 19 – Law
For the interpretation and enforcement of these terms and conditions, the parties submit to the jurisdiction of the courts of the City of waived expressly to any other jurisdiction that may correspond to them by reason of their present or future domiciles.
Section 20 – Changes to Terms of Service
You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of service by posting updates and changes to our website. It is your responsibility to check our website periodically to verify the changes. Your continued use of or access to our Website or the Service following the posting of any changes to these Terms of service constitutes acceptance of those changes.
Section 21 – Contact Information
Questions about the Terms of Service should be sent to ventasmexico@ailtana.com.mx.
Last update of this document of terms and conditions: 06/01/2023.